Response time
Usually within 24 hours
Get in touch
We're here
if you need us.
Questions about routes, events, or the app — or anything else. We're a small team and we read every message. You'll hear back from a real person.
Based in
Lanzarote, Canary Islands
Languages
English, Spanish & German
Other ways we can help
Partner with Vidodo Guide
A restaurant, shop, experience, or rental company on the island? Get featured in front of thousands of active travellers every month.
Enquire about partnerships →Press & media
Writing about Lanzarote or travel tech? We'd love to share the story behind Vidodo Guide. Press kit and founder availability on request.
Request press materials →Technical support
App not loading, route not starting, audio issue? Tell us exactly what's happening and your device — we'll get it sorted quickly.
Report a technical issue →